MOSCOW, Jan 15The Gosuslug support service has developed enhanced protection for user accounts, according to the website of the Ministry of Digital Development. Now, before sending an SMS to the user to change the password, the portal will request a code, and then additional information, such as SNILS, TIN, passport series and number. The system requests this information, not the employee. there are so many reports of account theft, as user data is securely protected. At the same time, the operators have a special script that will identify fraudsters and explain to the user what needs to be done to keep their account safe. «The operators also collect the numbers from which the attackers called and transfer them to the Bank of Russia, as these can be scammers,» the message says.Phone scammers have come up with a new scheme of deception through «Gosuslugi» Fraudsters can offer to link a QR code to a page on «Gosuslugi» — in this case, you need to hang up and not provide any data. Also, you do not need to send SMS with codes and change the password with the help of the caller. After that, you need to report the call to the Ministry of Internal Affairs and the hotline for supporting the public services portal at: 8-800-100-70-10 or through the feedback platform. «In this scheme, the QR code is just an excuse for a call, since now it is the most relevant topic. A QR code appears in a verified account automatically when the Ministry of Health transmits information about vaccination or a disease,» the ministry noted. be careful not to pass on the phone number, SNILS, passport details or any other information to third parties,» the message says. from SMS to «activate» or «link» the QR code to the user's page. an increase in fraud due to the use of QR codes
