April 23, funds were debited from the accounts of some clients due to a malfunction of PrivatBank.< /p>
On April 23, PrivatBank's clients encountered delays in the operation of bank services, with problems in the operation of ATMs and payment through trading terminals, reports the Chronicle.info with reference to TSN.
Bank clients reported that when making purchases, the bank received SMS about the cancellation of the operation or the debiting of money. Some complained that funds for the purchase were debited twice.
In the PrivatBank mobile application and Privat 24 web banking, they report that incorrectly debited money will be returned to customers by April 29, Friday.
For those who do not receive their funds by April 29, PrivatBank asks to contact the chat bank at 3700.
